Terms of service

Last updated: September 2026

OVERVIEW

This website is operated by ME-LIPS. Throughout the site, the terms “we,” “us,” and “our” refer to ME-LIPS.

ME-LIPS provides this website, including the information, content, features, and links available through the site, subject to these Terms of Service.

By visiting or using ME-LIPS.com, you agree to these Terms of Service and the policies referenced on this website. If you do not agree with these Terms, please do not use the website.

These Terms apply to all visitors and users of ME-LIPS.com.

SECTION 1 — WEBSITE USE

ME-LIPS.com provides information about ME-LIPS products, our brand, product usage, ingredients, educational content, and links to authorized sales channels.

You may not use this website, our products, or our content for any illegal or unauthorized purpose.

You must not interfere with the operation or security of the website, attempt to gain unauthorized access to the website or related systems, transmit malicious code, or use the website in a manner that violates applicable laws or the rights of ME-LIPS or others.

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect ME-LIPS, our users, or our services.

SECTION 2 — PURCHASING ME-LIPS PRODUCTS

ME-LIPS products displayed on this website may be available for purchase through third-party marketplaces, including Amazon Canada.

When you select a link on ME-LIPS.com that directs you to Amazon Canada or another third-party marketplace, you leave ME-LIPS.com and complete your transaction through that third party.

Purchases completed through Amazon Canada are subject to the pricing, payment, shipping, delivery, return, refund, account, and other terms applicable to your Amazon transaction.

ME-LIPS.com does not currently process Amazon transactions or determine Amazon's shipping options, delivery estimates, account-specific benefits, or other marketplace services.

Please review the information presented by Amazon before completing your purchase.

SECTION 3 — PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, ingredients, usage information, packaging information, and other information displayed on ME-LIPS.com are accurate and current.

However, actual product appearance may vary due to individual characteristics, application technique, lighting, photography, device settings, and screen displays.

ME-LIPS color-adaptive products may develop differently from person to person based on individual characteristics. Images, demonstrations, and examples displayed on this website are illustrative and do not guarantee an identical color result for every individual.

We reserve the right to update product information, packaging, ingredients, descriptions, availability, images, and other website content when appropriate, subject to applicable law.

Customers should always review the product packaging and instructions accompanying the product before use.

SECTION 4 — PRICES AND AVAILABILITY

Product prices and availability on third-party marketplaces such as Amazon Canada are based on the information displayed by that marketplace at the time of purchase and may change.

ME-LIPS does not guarantee that pricing or availability information displayed on ME-LIPS.com will always be identical to information displayed by a third-party marketplace.

If there is a difference between information displayed on ME-LIPS.com and information presented by the marketplace through which a transaction is being completed, customers should review the marketplace listing and checkout information before completing their purchase.

We reserve the right to modify or discontinue products, website content, promotions, or services where permitted by applicable law.

SECTION 5 — SHIPPING AND DELIVERY

ME-LIPS products purchased through Amazon Canada are fulfilled and shipped according to the shipping and delivery options applicable to the customer's Amazon order.

Available shipping options, estimated delivery dates, tracking information, and any applicable shipping charges are provided by Amazon.

Please access Your Orders through your Amazon account for current shipping and tracking information relating to an Amazon purchase.

For additional information, please review the Shipping Policy available on ME-LIPS.com.

SECTION 6 — RETURNS AND REFUNDS

Purchases completed through Amazon Canada are subject to the return and refund options applicable to the customer's Amazon order.

Customers seeking a return or refund for an Amazon Canada purchase should access Your Orders through their Amazon account and follow the applicable return or refund instructions.

For additional information, please review the Return & Refund Policy available on ME-LIPS.com.

If you have a product-related question or concern, you may also contact ME-LIPS at info@me-lips.com.

SECTION 7 — PRODUCT USE

ME-LIPS products should be used in accordance with the directions and information provided with the product.

Please review the ingredient information before use, particularly if you have known allergies or sensitivities.

Discontinue use if irritation or an unexpected reaction occurs and seek appropriate professional advice where necessary.

Information provided on ME-LIPS.com is intended for general product and educational purposes and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Nothing on ME-LIPS.com is intended to replace professional medical or healthcare advice.

SECTION 8 — ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to provide accurate and current information on ME-LIPS.com.

Occasionally, the website may contain typographical errors, inaccuracies, omissions, outdated information, or technical issues.

We reserve the right to correct errors, update information, modify website content, or make other changes when necessary and as permitted by applicable law.

Some information on the website may be historical or provided for general reference.

SECTION 9 — INTELLECTUAL PROPERTY

Unless otherwise indicated, ME-LIPS.com and its original content, including the ME-LIPS name and branding, product names, text, graphics, photographs, videos, designs, logos, artwork, educational materials, and other original content, are owned by or licensed to ME-LIPS and are protected by applicable intellectual-property laws.

Nothing on this website grants users ownership of ME-LIPS intellectual property.

You may not reproduce, distribute, modify, publish, sell, commercially exploit, or otherwise use ME-LIPS website content without prior written permission from ME-LIPS, except where such use is permitted by applicable law.

SECTION 10 — THIRD-PARTY LINKS AND SERVICES

ME-LIPS.com may contain links to third-party websites, marketplaces, platforms, or services, including Amazon Canada and social-media platforms.

Third-party websites and services operate independently and are subject to their own terms, policies, privacy practices, and procedures.

ME-LIPS does not control third-party websites and is not responsible for their availability, operation, content, policies, or practices.

Customers should review the applicable terms and policies of a third party before completing a transaction or providing personal information through that service.

SECTION 11 — USER CONTENT, COMMENTS AND FEEDBACK

You may voluntarily provide ME-LIPS with comments, questions, suggestions, feedback, photographs, videos, reviews, or other content.

You represent that you have the right to provide any material you submit and that your submission does not violate applicable law or the intellectual-property, privacy, publicity, or other rights of another person.

ME-LIPS may use ordinary feedback and suggestions to improve our products, website, and services.

Any use of identifiable customer or creator photographs, videos, testimonials, or other content by ME-LIPS for advertising or promotional purposes may be subject to additional permission or agreement where required.

SECTION 12 — PERSONAL INFORMATION AND PRIVACY

Our collection, use, disclosure, and handling of personal information through ME-LIPS.com are described in our Privacy Policy.

Third-party websites and services, including Amazon, may collect and process personal information according to their own privacy policies.

Please review our Privacy Policy for additional information about privacy practices relating to ME-LIPS.com.

SECTION 13 — PROHIBITED USES

You may not use ME-LIPS.com or its content:

  • for an unlawful purpose;
  • to violate applicable laws or regulations;
  • to infringe or violate intellectual-property or other legal rights;
  • to submit false, misleading, abusive, defamatory, or unlawful material;
  • to transmit viruses, malware, or other malicious code;
  • to collect or track personal information unlawfully;
  • to spam, phish, scrape, or otherwise misuse the website;
  • to interfere with the security or operation of the website; or
  • to attempt to gain unauthorized access to any portion of the website or related systems.

We reserve the right to restrict access to the website where reasonably necessary in response to prohibited or unlawful activity.

SECTION 14 — WEBSITE AVAILABILITY

We work to maintain an accurate, secure, and accessible website but do not guarantee that ME-LIPS.com will always be uninterrupted, error-free, or available.

We may update, modify, suspend, or discontinue portions of the website when reasonably necessary.

We may also add, remove, or modify website features, content, and third-party integrations from time to time.

SECTION 15 — DISCLAIMER AND LIMITATION OF LIABILITY

ME-LIPS.com and its content are provided for general informational and product-related purposes.

To the extent permitted by applicable law, ME-LIPS does not guarantee that the website will be uninterrupted, completely error-free, or suitable for every particular purpose.

To the extent permitted by applicable law, ME-LIPS will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to access, ME-LIPS.com.

Nothing in these Terms is intended to exclude, restrict, or limit any warranty, condition, right, remedy, or liability that cannot lawfully be excluded or limited under applicable consumer-protection or other laws.

SECTION 16 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of ME-LIPS.com, your material violation of these Terms, or your infringement of the rights of another person.

Nothing in this section limits rights or obligations that cannot legally be limited under applicable law.

SECTION 17 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law or severed where necessary.

The remaining provisions of these Terms will continue in effect.

SECTION 18 — TERMINATION

These Terms remain effective while you use ME-LIPS.com.

ME-LIPS may restrict or terminate access to the website where reasonably necessary because of a material violation of these Terms, unlawful activity, misuse of the website, or security concerns.

Any provisions that by their nature should continue after termination will remain in effect to the extent permitted by applicable law.

SECTION 19 — ENTIRE AGREEMENT

These Terms of Service, together with the policies referenced on ME-LIPS.com, constitute the agreement governing your use of this website, subject to applicable law.

Nothing in these Terms limits mandatory rights available to consumers under applicable law.

SECTION 20 — GOVERNING LAW

These Terms of Service are governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable therein, without limiting any mandatory consumer-protection rights that may apply.

SECTION 21 — CHANGES TO THESE TERMS

We may update these Terms of Service periodically to reflect changes to our website, products, services, business practices, or applicable requirements.

The current version will be posted on this page with an updated revision date.

Your continued use of ME-LIPS.com after revised Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

SECTION 22 — CONTACT INFORMATION

Questions about these Terms of Service or ME-LIPS.com may be sent to:

ME-LIPS
Toronto, Ontario, Canada
Email: info@me-lips.com