Shipping policy
Priority Dispatch
Orders marked as Priority or Express, placed on weekdays (excluding weekends and holidays), will be dispatched within 24-48 hours.
During the holiday season, please allow up to 3 business days for order processing.
Standard Shipping
Standard and Ground shipping typically take 2-5 business days for delivery, which may vary depending on the shipping distance.
Our main shipping partners are UPS, FedEx, and Canada Post.
Shipping Within Canada
Orders exceeding $100 (after discounts, before taxes) qualify for free standard shipping.
For orders totaling over $50 and under $100 (after discounts, before taxes), a flat rate of $10 applies.
Ground and Standard shipping usually arrive within 2-7 business days, with delivery times varying based on shipping distances.
Please ensure your shipping address is accurate, as we cannot guarantee delivery for orders with incorrect information.
Any delays caused by our shipping carriers are beyond our control.
Delivery to remote addresses may require an additional 2-3 business days.
International Shipping
We offer international shipping to destinations outside of Canada. Please contact us via email at info@me-lips.com for further details.
The recipient is responsible for covering shipping costs, import duties, fees, customs clearance, and taxes specific to the destination country upon delivery.
Order Confirmation & Tracking
Upon placing your order, you will receive a confirmation email containing your order's shipping details, tracking number, and carrier information for your convenience.